Privacy Policy

Please read our privacy policy carefully before using this Website.

Your privacy is important to Remorque tout-terrain composite inc. This Policy is designed to comply with federal and provincial Canadian laws related to the protection of personal information, and to explain how we collect, use and communicate our customers’ personal information. This Policy does not apply to information concerning Remorque tout-terrain composite inc. employees or suppliers.

Use of this Website is subject to compliance with the Website Terms and Conditions of Use and this Policy. If you access and use our Website, you agree to be legally bound by the terms and conditions contained in those documents. If you do not agree to be legally bound by those terms and conditions, do not access our Website or use its functions.

You agree that Remorque tout-terrain composite inc. may change its Privacy Policy at its complete discretion and without prior notice. You undertake to regularly consult this Policy during your visits to the Website in order to remain up to date on any changes to its content. By continuing to use this Website subsequent to amendments made to the Policy, you are confirming that you agree to be bound by the terms and conditions thus amended.

Your use of this Website enables Remorque tout-terrain composite inc. to automatically compile certain information regarding your user profile, which may include your computer’s Internet Protocol (IP) address, your operating system, the identity of your Internet service provider, the date and time you accessed this Website, the website you visited before this Website and that provided a link to our Website, and the content viewed and downloaded on our Website.

In order to do so, our Website, like most websites, uses cookies that are saved on your computer when you visit the site. Remorque tout-terrain composite inc. uses this information to adapt its Website to your preferences, including the advertising displayed, and to compile statistics on consultation and use of its Website for improvement purposes.

Using most Internet browsers, it is possible for you to delete cookies from your computer’s hard drive, to disable cookie collection, or to receive a warning before a cookie is set. If you choose any of those options, your use of our Website might be affected and you might not have access to all its functions. We invite you to consult the Ads Settings and Network Advertising Initiative websites and your browser’s instructions or help section for more information.

Your consent to the collection, use and disclosure of your personal information must be manifest, free and enlightened, and must be given for specific purposes. Depending on the nature and sensitivity of personal information, your consent may be explicit (such consent can be given orally, in writing or electronically) or implicit (for example when you voluntarily provide us with personal information). As a general rule, Remorque tout-terrain composite inc. will not request your consent when collecting information, except if we are required by law or authorized to do otherwise.

You may withdraw your consent at any time, subject to applicable legal and contractual restrictions and to your giving reasonable advance notice of such withdrawal. If you choose to withdraw your consent to the collection, use or communication of your personal information, Remorque tout-terrain composite inc. might be unable to provide you with certain products or services.

Remorque tout-terrain composite inc. only collects your personal informal that is required to establish, manage and maintain its relationship with you. For example, personal information may be collected when you request a review; order a product through our Website; subscribe to our newsletter; enter contests; submit questions, comments or suggestions; take part in surveys or product reviews; or participate in other interactive online activities. The collected data may include, among other things, identification information such as surname and given name, date of birth, residential address, phone number, email address, credit card number, and billing address.

In general, we obtain information from you directly. However, we may also collect personal information concerning you from external sources, with or without your consent, if authorized by law.

Remorque tout-terrain composite inc. may use personal information concerning you for the following purposes:

  • to identify you as a user of our Website and as a customer, if applicable;
  • to establish or maintain our business relationship;
  • to provide you with ongoing service;
  • to complete an order through the Website;
  • to ensure delivery of products ordered through this Website;
  • to process a request for warranty or other service, or returns, exchanges or refunds;
  • to improve our range of products and services, including use of this Website;
  • to contact you when you request a review or submit questions, comments or suggestions;
  • to provide you with information on our company and its products and services that may be of interest to you;
  • to prevent error and fraud; and
  • to meet legal requirements.

Remorque tout-terrain composite inc. may also use your personal information to compile statistics. However, these statistics do not enable your identification.

Your personal information will not be used for any purposes other than those described above, unless your consent has been given, or as required or authorized by law.

Remorque tout-terrain composite inc. acknowledges that, except in the cases and subject to the terms described hereafter, your consent is required in order to disclose your personal information to a third party.

Access to your personal information within our company does not require your consent, but is restricted to persons requiring this information to carry out their duties.

Remorque tout-terrain composite inc. may also share your personal information, without your consent, with its mandataries, consultants, data processors, and service providers who require this information in the context of Remorque tout-terrain composite inc. operations or in order to assist Remorque tout-terrain composite inc. in managing our business relationship (providing help during promotions, offering technical support for the Website, etc.). These mandataries, consultants, data processors and service providers shall contractually guarantee to Remorque tout-terrain composite inc. that they will use your personal information only to provide specific services, will respect its confidentiality in accordance with this Policy, and will return it to Remorque tout-terrain composite inc. once the service has been provided, without retaining a copy thereof.

Remorque tout-terrain composite inc. may also, without your consent, disclose your personal information where authorized or required by law.

Whenever Remorque tout-terrain composite inc. must disclose personal information concerning you, it shall make best efforts not to disclose more information than is required under the circumstances.

Note that if a third party to which Remorque tout-terrain composite inc. transmits your personal information carries on its operations in a foreign jurisdiction, local legislation may enable third parties to otherwise have access to your personal information without your consent.

Remorque tout-terrain composite inc. has established a series of security measures to protect your personal information from loss or theft, as well as any unauthorized consultation, disclosure, reproduction, use or modification thereof.

These security measures include physical, administrative and technological measures deemed reasonable in light of the information’s sensitivity, use, quantity, distribution or medium.

Remorque tout-terrain composite inc. also takes the measures necessary to ensure that all of its employees are informed of the content of this Policy and comply with it at all times.

Remorque tout-terrain composite inc. further acknowledges that it is important for personal information to be accurate, complete, and up to date, and takes reasonable measures to ensure the accuracy and completeness of the information it uses or communicates. However, it is your responsibility to inform Remorque tout-terrain composite inc. of any significant changes to your personal information over the course of our business relationship.

Remorque tout-terrain composite inc. retains your personal information only for the duration necessary to fulfill the purpose for which it was collected, to meet legal retention requirements, and for the duration required to protect its legitimate business interests.

Any questions or concerns regarding this Policy or the collection, use and disclosure of your personal information, including information access or correction requests, must be sent in writing to

You may ask to consult and have access to your personal information held by Remorque tout-terrain composite inc. You may also request corrections to your personal information if it is inaccurate, incomplete or ambiguous, or if its collection, disclosure or retention is not authorized by law.

Remorque tout-terrain composite inc. shall answer any information access or correction request within 30 days of receiving such written request. If Remorque tout-terrain composite inc. refuses to provide or correct the information, Remorque tout-terrain composite inc. shall provide the requestor with the reasons for the refusal (subject to any legal restrictions) and shall inform the requestor of his or her recourses.